shipping & returns

shipping policy

Ground Shipping within the continental USA is free on all wigs. Please email or call us for Overnight, Express or International shipping quotes. Returns are the customer's responsibility.

return & exchange policy

You have three days from the time of purchase to change your mind and back out of the sale (and get your money back).

 

You'll have to formally cancel the sale in writing and it technically has to be postmarked by midnight of that third day.

If you return a wig outside of the 3-day limit, your return will not be accepted and your wig will be shipped back to you at your cost.

 

Wigs that have been damaged or altered in any way example cut, dyed, altered, etc. cannot be returned.

 

Any merchandise damaged due to customer negligence cannot be returned.