How to Get Insurance to Cover Your Medical Wig | Tallie Wigs Los Angeles

How to Get Insurance to Cover Your Medical Wig | Tallie Wigs Los Angeles

If you are going through chemotherapy, living with alopecia, or experiencing hair loss from another medical condition, you may not know that your health insurance can cover the cost of a human hair wig. This guide walks you through everything you need to know, step by step.

At Tallie Wigs in Los Angeles, we help clients navigate this process every week. You do not have to figure it out alone.

What Is a Cranial Prosthesis?

When you submit a claim to your insurance company, your wig is not called a wig. It is called a cranial prosthesis. This distinction matters. Insurance companies are far more likely to approve coverage when the correct medical terminology is used.

A cranial prosthesis is defined as a custom hair system designed for patients experiencing hair loss due to a medical condition. It is not considered a cosmetic item.

Conditions That Typically Qualify

Chemotherapy-related hair loss  |  Alopecia areata  |  Alopecia totalis  |  Alopecia universalis  |  Trichotillomania  |  Radiation therapy  |  Other medically documented causes of hair loss

Does My Insurance Cover It?

Many health insurance plans cover cranial prostheses, either partially or in full. Some plans cover 80 to 100 percent of the cost and allow one prosthesis per year. Coverage varies significantly by plan, so the first step is always to call your insurance company directly and ask these specific questions:

Does my plan cover cranial prostheses?

What is the procedure code I should reference? The standard code is A9282.

Is pre-authorization required before I purchase?

What documentation do I need to submit?

Is there a dollar limit on coverage?

Getting Your Prescription

Your doctor needs to write a prescription for a cranial prosthesis. The prescription must use that exact term and should include procedure code A9282.

Ask your oncologist, dermatologist, or primary care physician to also write a brief letter explaining the medical necessity and the emotional impact of your hair loss. This letter significantly strengthens your claim if it is questioned.

How the Process Works at Tallie Wigs

When you come to us for a medical wig consultation, here is exactly what happens:

Step 1 — You pay for your wig upfront at the time of purchase.

Step 2 — We provide you with a detailed invoice that states cranial prosthesis, includes our NPI number, our tax ID, and all the documentation your insurance company requires.

Step 3 — You submit the invoice along with your doctor's prescription, the supporting letter, and your insurance claim form directly to your insurance provider.

Step 4 — Your insurance processes the claim and reimburses you directly.

We guide you through every step of this process. If you have questions before or after your appointment, call or text us at 323.496.3229.

What If My Insurance Denies the Claim?

Do not give up if your first claim is denied. Appeal the decision. Include a letter from your doctor emphasizing medical necessity and the psychological impact of hair loss. Many claims that are initially denied are approved on appeal.

You can also talk to your employer's HR department about adding cranial prosthesis coverage to your plan. If you have secondary insurance, check whether that plan provides additional coverage.

What If I Am Not Covered?

If your insurance does not cover your wig, keep every receipt and invoice. Medical wig expenses may be tax deductible if your total medical expenses exceed 7.5 percent of your adjusted gross income. Speak with a CPA or tax professional about this.

There are also nonprofit organizations and foundations that provide financial assistance for wigs to cancer patients and women with alopecia. We can help you find resources in Los Angeles if you need them.

Insurance Plans We Work With

Many of our clients have successfully received reimbursement through Blue Cross Blue Shield, Aetna, United Healthcare, Cigna, and Tricare. Medicare coverage varies by state and plan type.

If you are on Medicare or have a plan you are unsure about, call us and we will help you understand your options before you book.

We Are Here to Help

Navigating insurance is stressful enough without also dealing with hair loss. At Tallie Wigs, we have helped hundreds of women through this exact process. We know what documentation insurers ask for and we will make sure you have everything you need.

Questions about coverage before your appointment? Call or text us anytime at 323.496.3229. We are happy to talk through your situation at no charge.

Book In-Person - Los Angeles Book Virtual - Worldwide
Back to blog

2 comments

Can you tell me why your pages don’t print? It’s great information but I can’t print it.

Jean Tucker

Tengo alopecia universal

Jeniffer Peralta

Leave a comment

Please note, comments need to be approved before they are published.

Shop Wigs Online

Our online collection features limited ready-to-ship inventory. For the full TNT by Tallie experience, we recommend booking a Virtual Wig Shopping Appointment to explore all custom styles and options.