Shipping policy

Shipping Policy

Order Processing

We are committed to ensuring that your wig meets your specifications and our quality standards. Orders are reviewed and processed in the order received, generally within 1 to 5 business days, and depending on what your order needs, some pieces can be ready the same day. An additional 5 to 10 business days may be required for salon cut, color, or cap enhancement services. We will contact you with any questions and to confirm your preferences. During peak times such as promotions and holidays, additional processing time may be required.

Expedited Processing

Expedited order processing may be available for an additional non-refundable charge. Please contact your order consultant for more information.

In-Stock Policy

If your item is not in stock, you will be notified by phone or email. You may choose an alternative in-stock wig or wait to receive your order, and an estimated delivery time will be provided. Payment is processed to reserve your piece. You may cancel your order any time before it has shipped.

Shipping Methods

Once your order has been processed and prepared, we use the shipping method selected with your order.

Free US Shipping: usually delivered within 4 to 7 business days from ship date.
US Standard Shipping: usually delivered within 2 to 5 business days from ship date.
US Express Shipping: usually delivered within 1 to 4 business days from ship date.
US Next Business Day Shipping: usually delivered the next business day from ship date.

International Shipping

International Standard Shipping: usually delivered within 5 to 14 business days from shipping.
International Express Shipping: usually delivered within 2 to 5 business days from shipping.
Shipping charges are calculated before checkout. The customer is responsible for all additional delivery costs, including any duties, taxes, or fees charged by local customs for any delivery outside the USA. International delivery times do not include delays due to customs or other clearance procedures.

Delivery Confirmation

Tallie Wigs (Sheitels.com) delivers products using the shipping method selected at checkout. Once delivery confirmation (electronic or otherwise) is received from the assigned carrier, Tallie Wigs (Sheitels.com) is deemed to have fulfilled its obligation and the terms of sale are deemed complete.